HostMonster Web Hosting Help

How to create custom Name Servers


How do I create custom Name Servers?


Creating custom Name Servers can be easily done in the Domain Manager.

Before you begin there are some things to consider.

  • Are you going to use us to host the website?
  • Are you going to host the domain someplace else?
  • Would A Records and C Names be a more suitable. For more on this please see How to Modify Your DNS Records

To begin make certain you are logged into your cPanel with us.

  1. Go to the Domain Manager tab at the top.
  2. In the Domain Manager, click to highlight the domain so that the right side populates with tabs.
  3. In the Name Server tab you will have the option to put in your custom Name Servers.
  4. You can create a custom Name Server with your domain. If I had I could use and The IP will automatically populate with out IP addresses.
  5. If you are using custom Name Servers that do not point, or resolve, here, then you only need to put them in. Our system can automatically detect their IP's.
  6. If you have a problem with putting in custom Name Servers there are a few things to check.
    • Are you receiving an error message? That usually tells us what is going on.
    • If the domain is registered through us?
    • Has the domain name expired?
    • Is all the domain contact/whois information correct and showing? If any of the required fields is missing you will have to enter that in as the Registry will not allow blank fields or bogus information.
    • Are you currently trying to transfer the domain? You cannot make any updates to a domain during a transfer. You will have to request that we terminate the transfer in order for you to make any Name Server changes.
    • Did you recently have the custom Name Servers created? It can take up to 72 hours for the custom Name Servers to propagate. It can also take some time for the other company to create them.
    • Do you have the correct IP addresses? You can query the Name Servers to see if they are responding. (A resource for that is ).If you don't get a response then you will need to contact the company that is creating them for you.
    • Another reason that the custom Name Servers are not working is that the location your are redirecting traffic to doesn't have the internal DNS entries (These are contained within the Apache settings usually). Here again you will need to contact the other company.
Video "How-to" Tutorial 146,693 views bookmark tags: cpanelutilities custom (updated 187 days ago)

Was this resource helpful?

Did this resolve your issue?

Please add any other comments or suggestions about this content:

Recommended Help Content

How to modify name servers with bought domain through HostMonster. (updated 144 days ago)
Knowledgebase Article 224,987 views tags: dns domain manager nameservers servers

How to setup name servers for multiple cPanel accounts. (updated 83 days ago)
Knowledgebase Article 82,229 views tags: accounts custom dedicated multi multiple nameservers server servers

What are MIME Types? How do I create custom MIME Types? (updated 2152 days ago)
Knowledgebase Article 56,823 views tags: create custom mime types

Related Help Content

This article will explain how to create MIME types. (updated 157 days ago)
Knowledgebase Article 2,258 views tags: create custom extensions files mime types

Transfer Domain Registration: When a domain registration is transferred to us, we must register the domain name for a minimum of one (1) year. We only accept registrations for the .com, .net, .org, . (updated 172 days ago)
Getting Started Article 500,415 views tags: domain hosting nameservers started transfer

Learn how to purchase, or register, additional domain names. (updated 1709 days ago)
Video "How-to" Tutorial 216,928 views tags: cpanelutilities domain register

To setup an email address for your domain name is easily accomplished within the control panel (cPanel). Mail section where Email icon is located Navigate to the Mail section inside cPanel. Click the (updated 14 days ago)
Getting Started Article 3,718,083 views tags: account email setup

Redirects allow you to make a specific web page redirect to another page and display the contents of that page. Learn how to setup a Permanent (301 or Termporary (302) redirects. (updated 1410 days ago)
Video "How-to" Tutorial 269,735 views tags: cpanel cpanelutilities domain forward redirect

How do I setup parked domain? (updated 1173 days ago)
Knowledgebase Article 91,470 views tags: domain parked

I would like to view the statistics for my website. (updated 1169 days ago)
Knowledgebase Article 133,424 views tags: addon domain enable hits set setup statistics stats subdomain visitors web

I have setup a pointed/addon domain, where should I upload the files for this domain? (updated 1172 days ago)
Knowledgebase Article 136,272 views tags: addon domain pointed