HostMonster Web Hosting Help

Email Setup with a Blackberry Device

Setting Up Email for the Blackberry with the Blackberry 6 or 7 OS

You can definitely set up your Blackberry to use email.

  1. On the home screen, click the Setup icon.
  2. Select Email Accounts
  3. Select Internet Mail Account
To complete the process, you will need to follow the phone's prompts along with the information found in our article with General Settings for any Email client.

Setting Up Email for the Blackberry with the Blackberry v5 OS

  1. On the home screen, click the Setup icon.
  2. Select the Setup Wizard
  3. Select "I want to create or add an email address."
To complete the process, you will need to follow the phone's prompts along with the information found in our article with General Settings for any Email client.

Re-registering your Blackberry device

You may have to re-register your device with your wireless network. Its very easy to do this.

  1. Click the Blackberry button > Options.
  2. Advanced Options > Host Routing Table
  3. Click the Blackberry button and choose "Register Now".

This should sync your PDA with your carriers wireless network.

Older models

If you create an email address with the same name as your cPanel user name, there can be a major conflict.

When you setup an account on BIS it asks for only 2 things, e-mail address and password and tries to guess the rest. Now normally this is fine because it'll fail and ask for the real information, but because the email and username both exist, if the passwords are the same, Blackberry will accept that this data is correct, and sync the phone with the accounts default e-mail address instead of the email address.

The fix for this is ridiculously simple; just give Blackberry a false password. When it cannot authenticate it will then ask you if you want to "Re-enter account information" or "Enter the settings manually".

  1. Select Enter Settings Manually, then select "I will provide the settings to add this email account".
  2. Finally, enter the full IMAP information for your account.

This will cause BIS to sync with the proper account.

Note: In the new Blackberry OS this is not the case, and this fix may not apply to the newer OS. However, this is something to try if you're stumped.
Knowledgebase Article 96,709 views bookmark tags: blackberry email imap webmail (updated 937 days ago)


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

How to access your email accounts from your web browser. Our webmail applications make a nice alternative to a desktop email client. (updated 137 days ago)
Video "How-to" Tutorial 174,935 views tags: email imap mail webmail

Explanation on what the prefix is for IMAP and basic information on where to find the folders. (updated 937 days ago)
Knowledgebase Article 57,950 views tags: email imap webmail

Configuring your email client: Outlook Express. (updated 691 days ago)
Knowledgebase Article 250,720 views tags: configuration configure email express imap outlook pop setup

Related Help Content

How to setup an email account on an Android based device. (updated 504 days ago)
Getting Started Article 649,600 views tags: android email google phone

How does a person change the Password, create an Autoresponder and setup Email Filtering on their individual email account without logging into the main account control panel? (updated 469 days ago)
Knowledgebase Article 119,016 views tags: email webmail

How to create and access your email accounts (updated 147 days ago)
Knowledgebase Article 974,627 views tags: email mail outlook webmail

All of my email folders are missing. How can I get them to show up? (updated 1728 days ago)
Knowledgebase Article 162,443 views tags: account email imap macmail mozilla outlook thunderbird

We provide several programs to be able to check your email online. cPanel Mail section where Email Accounts icon is located Navigate to the Mail section inside cPanel. Click the Email Accounts icon. (updated 136 days ago)
Getting Started Article 318,425 views tags: button cpanel email select webmail

To setup an email address for your domain name is easily accomplished within the control panel (cPanel). Mail section where Email icon is located Navigate to the Mail section inside cPanel. Click the (updated 104 days ago)
Getting Started Article 3,665,777 views tags: account email setup

Does HostMonster support IMAP? (updated 119 days ago)
Knowledgebase Article 155,348 views tags: email imap

How do I use webmail? (updated 875 days ago)
Knowledgebase Article 331,889 views tags: email webmail