HostMonster Web Hosting Help

Process Manager Overview


What is the Process Manager? How do I use the Process Manager? Why can I get to my cPanel but homepage does not display?


The Process Manager allows you to view and manage a list of your websites current running processes.

Warning! HostMonster is a shared webhost, because you share the server processor time with your neighbors; HostMonster limits the number of total processes you can run on the server at one time. You are allowed to run 20 concurrent processes. If you attempt to run more than 20 concurrent processes your website may not display properly.

To use your Process Manager, follow the below steps:

1. Log into your HostMonster control panel.

2. Locate the Advanced menu.

3. Locate and click on the "Process Manager" icon.

4. This will take you to your "Process Manager Menu". If you do not have any processes running you will see the following:

5.If the menu (Process ID, Process Name, Running Since, and Action) displays a list of of around 20 processes that are running then you most likely have several stalled processes that are no longer functioning properly. Examine the processes list closely before beginning to kill the processes. You will want to make sure they are not vital processes that if killed could cause additional harm to your system. The most common reason for processes stalling comes from php files. Often times these php files are several days old and failed to execute. If you wish to kill these processes you may use one of the following methods.

"Kill Process"

Kill Process: This option should kill your processes automatically.

If you attempt to "Kill Process" and it fails you may see a message similar to:

"Force Kill Process"

    !!WARNING!! - If the standard "Kill Process" fails, you may use the "Force Kill Process" option with "EXTREME CAUTION" as this tool can cause serious damage to vital processes.

    Example: If You have MySQL processes running and the normal "Kill Process" failed then running the "Force Kill Process" could lead to issues such as database corruption and failure. If you do attempt to both options and neither stop your processes from running please contact us via Phone, Live Chat or by Opening a Ticket for assistance.

6.Click on the "Go Back" button to return to Main cPanel screen.
Knowledgebase Article 56,249 views bookmark tags: manager site website (updated 1616 days ago)

Was this resource helpful?

Did this resolve your issue?

Please add any other comments or suggestions about this content:

Recommended Help Content

Why don't my images display on my site? (updated 1633 days ago)
Knowledgebase Article 74,533 views tags: display image images link site website

This article will give a basic overview of the File Manager and explain how to access it. (updated 440 days ago)
Getting Started Article 140,762 views tags: cpanel filemanager

How to download a full cPanel backup using the Site Backup & Restore (updated 232 days ago)
Knowledgebase Article 59,138 views tags: backup cpanel email restore site

Related Help Content

How do I upload my web site? (updated 56 days ago)
Knowledgebase Article 983,411 views tags: ftp site upload uploading web website

Clients in China are unable to view my website. My website's content doesn't contain any objectionable material. (updated 1617 days ago)
Knowledgebase Article 78,033 views tags: access block blocking domain name people site website

How to use a SWF file as your homepage without embedding it into an HTML page. (updated 1652 days ago)
Knowledgebase Article 60,670 views tags: flash page website

The website is taking a long time to load. It just seems slower today than normal. (updated 49 days ago)
Knowledgebase Article 129,379 views tags: site slow web website

My process for my script / program is timing out after 10 minutes. (updated 330 days ago)
Knowledgebase Article 52,931 views tags: process quits responding seconds stop stopped stops terminated terminates throttle timing

I created a website using BlueVoda and now I want help publishing it. (updated 1616 days ago)
Knowledgebase Article 64,343 views tags: publish site upload web website

How do I view Thumbnails of images in a directory? How do I scale images? How do I convert an image to a jpg, gif, bmp, or png? (updated 1616 days ago)
Knowledgebase Article 67,312 views tags: images manager

What steps are necessary if I decide to transfer a domain to another registrar? (updated 525 days ago)
Knowledgebase Article 111,639 views tags: company domain epp host registrar site steps transfer website