HostMonster Web Hosting Help

Process Manager Overview

Problem:

What is the Process Manager? How do I use the Process Manager? Why can I get to my cPanel but homepage does not display?

Solution:

The Process Manager allows you to view and manage a list of your websites current running processes.

Warning! HostMonster is a shared webhost, because you share the server processor time with your neighbors; HostMonster limits the number of total processes you can run on the server at one time. You are allowed to run 20 concurrent processes. If you attempt to run more than 20 concurrent processes your website may not display properly.


To use your Process Manager, follow the below steps:


1. Log into your HostMonster control panel.


2. Locate the Advanced menu.


3. Locate and click on the "Process Manager" icon.


4. This will take you to your "Process Manager Menu". If you do not have any processes running you will see the following:


5.If the menu (Process ID, Process Name, Running Since, and Action) displays a list of of around 20 processes that are running then you most likely have several stalled processes that are no longer functioning properly. Examine the processes list closely before beginning to kill the processes. You will want to make sure they are not vital processes that if killed could cause additional harm to your system. The most common reason for processes stalling comes from php files. Often times these php files are several days old and failed to execute. If you wish to kill these processes you may use one of the following methods.


"Kill Process"

Kill Process: This option should kill your processes automatically.


If you attempt to "Kill Process" and it fails you may see a message similar to:



"Force Kill Process"

    !!WARNING!! - If the standard "Kill Process" fails, you may use the "Force Kill Process" option with "EXTREME CAUTION" as this tool can cause serious damage to vital processes.

    Example: If You have MySQL processes running and the normal "Kill Process" failed then running the "Force Kill Process" could lead to issues such as database corruption and failure. If you do attempt to both options and neither stop your processes from running you may contact us via Phone or Live Chat for assistance.

6.Click on the "Go Back" button to return to Main cPanel screen.
Knowledgebase Article 63,142 views bookmark tags: concurrent connections displaying frozen manager manger process site twenty website (updated 67 days ago)


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