Skip to main content

HostMonster Web Hosting Help

Clients in China Are Unable to View My Website

We offer shared hosting. In shared hosting, we host several hundred websites on one server; those same sites will share one single IP address, referred to as a shared IP address.

  • Instead of having a unique IP address for every domain, you share one IP address with all of the accounts on your server.
  • The downside to a shared IP address is that some countries, like China, censor particular websites by their IP address.
  • If a website they censor is on the same server as yours, and China blocks that website using the shared IP address, then your website and the hundreds of others on that server are also blocked.
  • This means that any clients in China would be unable to view your site.
Getting a dedicated IP address would make your website separate, by having its own unique IP address. So if the shared IP address was blocked, your site wouldn't automatically be blocked along with it.

Additional Notes:

The Golden Shield Project, sometimes referred to as the Great Firewall of China, is a censorship and surveillance project operated by the Ministry of Public Security (MPS) of the People's Republic of China.

Knowledgebase Article 159,060 views bookmark tags: access block blocking censor censorship china domain firewall people peoples project proxy shield site view website


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

If you are receiving an error that the page could not be displayed when trying to log into the control panel. It is most likely due to the fact that your firewall is blocking the port that the control
Knowledgebase Article 231,516 views tags: accessing control firewall log login panel

To view your stats, scroll down to the Logs section of the cPanel Here are different programs that can be used to view your stats. We most recommend awstats When you select your stats program, you ma
Getting Started Article 197,355 views tags: awstats domain select stats view

WordPress Error: Unable to create directory /wp-content/uploads/2009/mydir/summer/ Is its parent directory writable by the server?
Knowledgebase Article 91,808 views tags: create unable wordpress

Related Help Content

How do I upload my web site?
Knowledgebase Article 1,598,657 views tags: ftp site upload uploading web website

Why don't my images display on my site?
Knowledgebase Article 145,668 views tags: display image images link site website

How do I stop people from being able to use the addon domain as a subdomain of the primary domain?
Knowledgebase Article 225,442 views tags: addon domain htaccess

This article will explain how to login to a website created with WordPress.
Knowledgebase Article 266,052 views tags: access admin change dashboard edit login site wordpress

The website is taking a long time to load. It just seems slower today than normal.
Knowledgebase Article 343,969 views tags: site slow web website

How to remove the "This site may harm your computer" warning in Google search results.
Knowledgebase Article 243,191 views tags: block blocking google malware

I would like to view the statistics for my website.
Knowledgebase Article 192,261 views tags: addon domain enable hits set setup statistics stats subdomain visitors web

What are Raw Access Logs and how do I view them?
Knowledgebase Article 141,431 views tags: access log logs raw

This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here