HostMonster Web Hosting Help

Clients in China Are Unable to View My Website


Clients in China are unable to view my website. My website's content doesn't contain any objectionable material.


We offer shared hosting. In shared hosting, we host several hundred websites on one server; those same sites will share one single IP address, referred to as a shared IP address.

  • Instead of having a unique IP address for every domain, you share one IP address with all of the accounts on your server.
  • The downside to a shared IP address is that some countries, like China, censor particular websites by their IP address.
  • If a website they censor is on the same server as yours, and China blocks that website using the shared IP address, then your website and the hundreds of others on that server are also blocked.
  • This means that any clients in China would be unable to view your site.
Getting a dedicated IP address would make your website separate, by having its own unique IP address. So if the shared IP address was blocked, your site wouldn't automatically be blocked along with it.

Additional Notes:

The Golden Shield Project, sometimes referred to as the Great Firewall of China, is a censorship and surveillance project operated by the Ministry of Public Security (MPS) of the People's Republic of China.
Knowledgebase Article 103,736 views bookmark tags: access block blocking domain name people site website (updated 2085 days ago)

Was this resource helpful?

Did this resolve your issue?

Please add any other comments or suggestions about this content:

Recommended Help Content

What steps are necessary if I decide to transfer a domain to another registrar? (updated 993 days ago)
Knowledgebase Article 213,073 views tags: company domain epp host registrar site steps transfer website

To view your stats, scroll down to the Logs section of the cPanel Here are different programs that can be used to view your stats. We most recommend awstats When you select your stats program, you ma (updated 1088 days ago)
Getting Started Article 124,128 views tags: awstats domain select stats view

This article will show you how to access your WordPress site. (updated 105 days ago)
Knowledgebase Article 9,118 views tags: access admin change dashboard edit login site wordpress

Related Help Content

How do I upload my web site? (updated 525 days ago)
Knowledgebase Article 1,235,600 views tags: ftp site upload uploading web website

Wordpress Error: Unable to create directory /wp-content/uploads/2009/mydir/summer/ Is its parent directory writable by the server? (updated 2086 days ago)
Knowledgebase Article 42,904 views tags: create unable wordpress

Why don't my images display on my site? (updated 2102 days ago)
Knowledgebase Article 93,935 views tags: display image images link site website

How do I stop people from being able to use the addon domain as a subdomain of the primary domain? (updated 1104 days ago)
Knowledgebase Article 162,858 views tags: addon domain htaccess

The website is taking a long time to load. It just seems slower today than normal. (updated 89 days ago)
Knowledgebase Article 203,815 views tags: site slow web website

I would like to view the statistics for my website. (updated 1102 days ago)
Knowledgebase Article 131,140 views tags: addon domain enable hits set setup statistics stats subdomain visitors web

How to remove the "This site may harm your computer" warning in Google search results. (updated 1267 days ago)
Knowledgebase Article 177,899 views tags: block blocking google malware

Explanantion as to what causes this the happen and how to fix it. (updated 89 days ago)
Knowledgebase Article 258,209 views tags: block blocking email outgoing port send sending smtp