HostMonster Web Hosting Help

Why is my web site Suspended?

There are several reasons why your website could potentially become suspended. However, the most common reason for suspension is non-payment. 

If your account has been suspended, you will see a page stating that your account has been suspended when you try to visit your domain. The suspension page on your domain will contain a login link. Once you have logged in via this link, you will be provided the reason your account was suspended, as well as providing further instructions on how to resolve the issue.

Your web hosting account for has been suspended, as of 2013-01-23 14:49:06.
  • Reason: customer failed to pay.
For more information about this account, please call (866) 573-4678.

If your account is suspended for non-payment, the best way to resolve the issue is to renew. You will be automatically prompted to renew by logging in to your cPanel from

Knowledgebase Article 83,144 views bookmark tags: suspended (updated 251 days ago)

Was this resource helpful?

Did this resolve your issue?

Please add any other comments or suggestions about this content:

Recommended Help Content

How do I upload my web site? (updated 525 days ago)
Knowledgebase Article 1,235,600 views tags: ftp site upload uploading web website

The website is taking a long time to load. It just seems slower today than normal. (updated 89 days ago)
Knowledgebase Article 203,815 views tags: site slow web website

I created a website using BlueVoda and now I want help publishing it. (updated 2085 days ago)
Knowledgebase Article 91,422 views tags: publish site upload web website

Related Help Content

How do I publish my Web site using Publisher? (updated 1130 days ago)
Knowledgebase Article 99,670 views tags: ftp microsoft publisher publishing site web

Clients in China are unable to view my website. My website's content doesn't contain any objectionable material. (updated 2085 days ago)
Knowledgebase Article 103,736 views tags: access block blocking domain name people site website

Why don't my images display on my site? (updated 2102 days ago)
Knowledgebase Article 93,935 views tags: display image images link site website

There are many ways to build a site with HostMonster (updated 812 days ago)
Knowledgebase Article 28,433 views tags: website

I would like to view the statistics for my website. (updated 1102 days ago)
Knowledgebase Article 131,140 views tags: addon domain enable hits set setup statistics stats subdomain visitors web

What are the publish settings for Web Easy Professional ? (updated 2115 days ago)
Knowledgebase Article 109,776 views tags: ftp publish web

What steps are necessary if I decide to transfer a domain to another registrar? (updated 993 days ago)
Knowledgebase Article 213,073 views tags: company domain epp host registrar site steps transfer website

What is the Process Manager? How do I use the Process Manager? Why can I get to my cPanel but homepage does not display? (updated 90 days ago)
Knowledgebase Article 63,449 views tags: concurrent connections displaying frozen manager manger process site twenty website