HostMonster Web Hosting Help

Email Auto Responder

Summary

Auto-responders allows you to set up automated replies to incoming email. This feature can be useful for confirming the receipt of mail, or for informing correspondents that the recipient is unavailable (for example, while on vacation).

To Add or Edit an Auto Responder

To view auto responders for a specific domain on your account:

  1. Log into your Control Panel
  2. Select Email
  3. From the side menu select Auto Responders
  4. Click Add Autoresponder to create a new auto responder. Or, find a current auto responder and click Edit.
  5. Enter the Interval, in hours, you wish for the autoresponder to wait between responses to the same email address.
    • For example, if you set up an autoresponder with an interval of 24, and you receive an email from john@example.com at 8 am on Monday, the autoresponder will respond to his message immediately. If, however, john@example.com continues to email you throughout the day, the autoresponder will not send him another response for 24 hours after his initial email (in this case, 8 am Tuesday). If he emails you again after the 24-hour interval expires, he will receive an auto response.
  6. Enter the Email Address your setting up the Autoresponder for.
  7. In From type the name you want to show in the response.
  8. In Subject enter the subject you wish to show in the response.
  9. If the message includes HTML tags, click the HTML Message checkbox.
  10. In the Body field, type the text of the response.
  11. Select when you want the Auto Responder to Start and Stop.
  12. Click Submit to save the new auto responder.

In the message body, you can include tags, enclosed in percent signs (%). You can use these tags to insert information, such as the incoming email's sender or subject, into the body of the email. Available tags are:

  • %subject% — The subject of the message that was sent to the auto responder.
  • %from% — The name of the sender of the message received by the auto responder, if available. (If the sender's name was not received, %from% will print the sender's email address.)
  • %email% — The sender's email address.

Remove an Auto Responder

To delete an auto responder:

  1. Log into your Control Panel
  2. Select Email
  3. From the side menu select Auto Responders
  4. Click Delete next to the appropriate auto responder.
  5. Click Are you sure? to confirm that the responder should be deleted. If you wish to keep the auto responder, click Cancel.
Knowledgebase Article 163,752 views bookmark tags: auto automatic automatically mail reply responder


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

This article explains how to install WordPress when Mojo is unable to create the database automatically.
Knowledgebase Article 18,621 views tags: MOJO automatic database install wordpress

How to use the Forwarders tool to automatically forward your email or to setup an alias.
Video "How-to" Tutorial 402,088 views tags: email forwarders

Windows Live Mail combines the ease of use of Outlook Express, with the speed of Windows Live. This tutorial will show you how to setup your email account in Windows Live Mail.
Video "How-to" Tutorial 125,907 views tags: email emailclient mail

Related Help Content

How to Configure Eudora Pro to Access Email?
Knowledgebase Article 148,164 views tags: config configuration email eudora mail setup

How does a person change the Password, create an Autoresponder and setup Email Filtering on their individual email account without logging into the main account control panel?
Knowledgebase Article 139,162 views tags: email webmail

When using HostMonster.com, the e-mail I receive comes from HostMonster.com@HostMonster.com, how do I know who really sent it and how do I reply to them?
Knowledgebase Article 170,916 views tags: cgi form mail script

How to setup an email account in Outlook 2016 for Mac
Knowledgebase Article 645 views tags: client email mac mail outlook setup

So, you want to access your email, eh? You're going to need an email client for that. But what is an email client? Email clients come in two varieties: webmail and email applications.
Knowledgebase Article 3,241 views tags: email horde imap mail pop roundcube squirrelmail webmail

How to setup an email account in Outlook 2016 for Windows
Knowledgebase Article 935 views tags: client email mail outlook setup windows

I send an email to one person and then do a carbon copy (Cc) to multiple other people. Not everyone is receiving the email, even when I try using blind carbon copy (Bcc).
Knowledgebase Article 80,983 views tags: blind carbon carboncc copy email mail multiple partial people persons receive receiving

How to setup your HostMonster-hosted email address with an email application.
Knowledgebase Article 1,210,564 views tags: application client email mail outlook webmail