HostMonster Web Hosting Help

Email Auto Responder


Auto-responders allows you to set up automated replies to incoming email. This feature can be useful for confirming the receipt of mail, or for informing correspondents that the recipient is unavailable (for example, while on vacation).

To Add or Edit an Auto Responder

To view auto responders for a specific domain on your account, please log into cPanel and click the Auto Responders button in the Mail section.

  1. Click Add Autoresponder to create a new auto responder. Or, find a current auto responder and click Edit.
  2. Choose a character set.
  3. Specify the interval, in hours, you wish for the autoresponder to wait between responses to the same email address.
    • For example, if you set up an autoresponder with an interval of 24, and you receive an email from at 8 am on Monday, the autoresponder will respond to his message immediately. If, however, continues to email you throughout the day, the autoresponder will not send him another response for 24 hours after his initial email (in this case, 8 am Tuesday). If he emails you again after the 24-hour interval expires, he will receive an auto response.
  4. Define the email address whose mail you wish the system to respond to.
  5. In the From and Subject fields, type the username and subject you want to appear in the response.
  6. If the message includes HTML tags, click the HTML Message checkbox.
  7. In the Body field, type the text of the response.
  8. Click Create/Modify to store the new auto responder.

In the message body, you can include tags, enclosed in percent signs (%). You can use these tags to insert information, such as the incoming email's sender or subject, into the body of the email. Available tags are:

  • %subject% — The subject of the message that was sent to the auto responder.
  • %from% — The name of the sender of the message received by the auto responder, if available. (If the sender's name was not received, %from% will print the sender's email address.)
  • %email% — The sender's email address.

Remove an Auto Responder

To delete an auto responder:

  1. Click Delete next to the appropriate auto responder.
  2. Click Yes to confirm that the responder should be deleted.
    • If you wish to keep the auto responder, click No.
Click Here for official cPanel documentation on this topic.
Knowledgebase Article 89,366 views bookmark tags: auto automatic automatically mail reply responder (updated 631 days ago)

Was this resource helpful?

Did this resolve your issue?

Please add any other comments or suggestions about this content:

Recommended Help Content

You can use autoresponders to send a message back automatically to anyone who sends an email to a certain account. This can be useful for times when you are on vacation or unavailable, or if you have a generic message that you wish to send for a support email address. (updated 435 days ago)
Video "How-to" Tutorial 76,574 views tags: autoresponder email mail

How do I create an E-mail Autoresponder? (updated 833 days ago)
Knowledgebase Article 69,783 views tags: autoresponder email

How does a person change the Password, create an Autoresponder and setup Email Filtering on their individual email account without logging into the main account control panel? (updated 636 days ago)
Knowledgebase Article 86,358 views tags: aging auto autoresponder filter filtering password responder

Related Help Content

Learn how to check your email accounts from within Yahoo! Mail. This tutorial will show you how to setup a POP account in Yahoo! Mail. (updated 178 days ago)
Video "How-to" Tutorial 168,331 views tags: email mail redirect yahoo

How to use the Forwarders tool to automatically forward your email or to setup an alias. (updated 546 days ago)
Video "How-to" Tutorial 236,711 views tags: email forwarders

How to create and access your email accounts (updated 58 days ago)
Knowledgebase Article 636,195 views tags: email mail outlook webmail

How to batch email in Dada Mail. (updated 1184 days ago)
Knowledgebase Article 24,744 views tags: email filter mail

How to setup an email account using Apple's Mail Application. (updated 448 days ago)
Video "How-to" Tutorial 183,569 views tags: apple email imap macmail mail

HostMonster offers numerous email options. (updated 100 days ago)
Knowledgebase Article 99,621 views tags: basic configuration configure email mail setup

Windows Live Mail combines the ease of use of Outlook Express, with the speed of Windows Live. This tutorial will show you how to setup your email account in Windows Live Mail. (updated 1174 days ago)
Video "How-to" Tutorial 89,597 views tags: email imap live mail microsoft windows

How to Configure Eudora Pro to Access Email? (updated 1633 days ago)
Knowledgebase Article 66,783 views tags: config configuration email mail setup