HostMonster Web Hosting Help

Unable to Assign Domain via Domain Manager

I tried to assign a domain through the Domain Manager, but it does not allow me to. What is wrong?

There are a handful of possible reasons you cannot add or assign a domain to your account through the Domain Manager. Let's go through the causes and see which one applies to your situation.

The number one reason a domain cannot be added is that it fails to verify ownership. The following are the security steps. (This will seem redundant from the instructions from your account).

  • Have you changed the NameServers (NS) or created an A record for the domain you are attempting to assign? If you have changed the NS or A Record, it is possible enough time has not been allowed for DNS propagation. Please give it at least thirty minutes.
  • If you chose to create the page to verify ownership and it's still not verifying, it's possible that our system is blocked from querying that page.
  • It's also possible that the “text” you are supposed to enter is not correct. It is case sensitive. For example, 0e259158 is different from 0E259158.
  • If you chose to send a verification code to the email address and it didn't come through, there is a high possibility that your email service provider is greylisting the email because they think it's spam. There are two ways to resolve this. Change the Admin and Registrant email in the whois or contact us to have a support agent resend the email.
  • If you received an error message that informs you the domain is associated with another account you will need to remove it from the other account. (You will need to contact the account holder). If you recently purchased the domain, either from a new purchase or an auction, and you cannot get the domain removed from their account, you will need to contact support. You will also be asked to provide proof that you own the domain. It can take 3 days or longer to resolve due to legal protocols.

If you have not yet changed the NS record, please change it to point to:

  • Primary NameServer:
  • Secondary NameServer:

Allow up to 24-48 hours for DNS propagation.

Note: If the NameServers or the proper A Record has been pointed to us and you are still having any difficulty assigning domains, please contact us via Phone or Live Chat

Knowledgebase Article 110,545 views bookmark tags: addon domain park parked (updated 153 days ago)

Was this resource helpful?

Did this resolve your issue?

Please add any other comments or suggestions about this content:

Recommended Help Content

What is the difference between parked domains and addon domains? (updated 1221 days ago)
Knowledgebase Article 142,170 views tags: add addon domain park parked

I have already parked the domain, but it does not seem to be functioning, what is wrong? (updated 208 days ago)
Knowledgebase Article 68,776 views tags: domain park parked

This article will explain how to un-assign a domain name from your account. (updated 43 days ago)
Knowledgebase Article 131,382 views tags: delete domain domains park parked remove unassign unpark

Related Help Content

How do I setup an addon domain or parked domain in my hosting account? (updated 1 day ago)
Knowledgebase Article 387,854 views tags: addon domains parked

What are parked domains? (updated 1224 days ago)
Knowledgebase Article 171,157 views tags: domain parked

Can I make subdomains for my addon domains on the account? (updated 1221 days ago)
Knowledgebase Article 167,303 views tags: add addon dns domain park subdomain

Can I setup an email account for Addon or Parked domains? (updated 1224 days ago)
Knowledgebase Article 128,435 views tags: addon domain email pointed

I have setup a pointed/addon domain, where should I upload the files for this domain? (updated 1224 days ago)
Knowledgebase Article 138,514 views tags: addon domain pointed

I do not want to see How do I do that? (updated 1214 days ago)
Knowledgebase Article 134,367 views tags: accessible addon directory domain folders hidden htaccess inaccessible primary secondary

How do I stop people from being able to use the addon domain as a subdomain of the primary domain? (updated 1223 days ago)
Knowledgebase Article 171,813 views tags: addon domain htaccess

What is an Addon domain? (updated 475 days ago)
Knowledgebase Article 157,921 views tags: addon domain