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Account Level Email Filtering


Account Level Filtering allows the selection of messages that contain certain string of text or other symbols, and process or discard them.

Creating an Account Level Filter

  • Click the Account Level Filtering icon, located in the Mail section.
  • Click Manage Filters next to the account for which you wish to add filters.
  • To add a filter, click Create a new Filter.
  • Create a new Filter
  • In the Filter Name field type in a unique name for the filter.
  • From the Rules options you should choose the rules a mail should match in order to be filtered.
  • From the Actions drop-down menu you should choose what action should be performed when a mail matches a rule in the filter.
  • To enable the filter, click Activate.

  • Note: Please note that e-mail filtering does not leave a copy of the e-mail in the box you apply the filter for.
    Note: A word about operators: When you create a filter using several operators, it may be useful to note that cPanel will always process the "and" operator before the "or" operator. As a result, email filters will be processed as follows:
    • A and B or C will be processed as (A and B) or C.
    • If you wish to create a filter such as (A or B) and (C or D), you would have to create it like so:
      (A and C) or (A and D) or (B and C) or (B and D).
Knowledgebase Article 36,084 views bookmark tags: account email filtering level (updated 629 days ago)

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