HostMonster Web Hosting Help

Managing Renewal Options

Overview

All accounts and services are set to Auto Renew by default. You can change these settings at any time by following the steps in this article.



Hosting Account

Follow the steps below to update your hosting renewal settings:

  1. Log in to your HostMonster cPanel account.
  2. Select the Account tab at the top of the screen.
  3. Click Renewal Options above the Billing Information. This page will show you your current expiration date, along with your Renewal Options.
  4. Select either Manual Renew or Do not renew.
  5. If selecting Do not renew choose a reason from the drop down menu. You can also select to receive hosting renewal email reminders.
  6. Click Continue to save the updated renewal settings.

Domain Registrations

Domain registrations and hosting are separate services so their renewal settings are managed independently. Domain renewal settings can be updated by following the steps below:

  1. Log in to your HostMonster cPanel account.
  2. Select the Domains tab at the top of the screen.
  3. On the left side of the Domain List, select the check-box for the domains you would like to update. Options for the selected domains will appear to the right.
  4. Select the Renewal Options tab to view your options.
  5. Choose the renewal setting you would prefer: Auto Renew, Manual Renew, or Do NOT Renew.
  6. Click Save Changes to save your updated renewal settings.

Note: Renewal settings for domains that are not registered with us will need to be updated with the domain’s registrar.


Domain Privacy

Domain privacy, if it has been purchased for your domain, will renew along with the domain registration. The renewal settings can be managed separately from the domain and can be updated by following the steps below:

  1. Log in to your HostMonster cPanel account.
  2. Select the Domains tab at the top of the screen.
  3. On the left side of the Domain List, select the check-box for the domains you would like to update. Options for the selected domains will appear to the right.
  4. Select the Privacy Options tab to view your options.
  5. Choose the renewal setting you would prefer: Auto Renew, Manual Renew, or Do NOT Renew.
  6. Click Save Changes to save your updated renewal settings.

Note: If the domain is allowed to expire, privacy will also expire.


SSL Certificates

If you have an SSL Certificate, the renewal settings can be updated by following the steps below:

  1. Log in to your HostMonster cPanel account.
  2. Select the Addons tab at the top of the screen.
  3. Scroll down and click on the SSL Certificates icon.
  4. Choose the renewal setting you would prefer: Auto Renew, Manual Renew, or Renew Now.
  5. Click Save Changes to save your updated renewal settings.

Note: Comodo SSL and Comodo Wildcard SSL certificates are NON-REFUNDABLE once the certificate has been purchased or renewed. Be sure to update the renewal settings if you do not want the certificate to renew.


Add-On Services

Many of our add-on services do not have individual renewal settings. Some products do receive a prorated refund and others are non-refundable but can be set to expire. Please contact the billing department to cancel these services and they will inform you if the product is eligible for a refund. These services include:

  • CloudFlare Platinum
  • Dedicated IP
  • Google Apps
  • Constant Contact
  • goMobi
  • Site Backup & Restore Pro
  • SiteLock Domain Security
  • SoloSEO
  • SpamExperts
  • Weebly Pro
  • Weebly E-Commerce

Please contact the Billing Department if you would like assistance updating your renewal settings.

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