HostMonster Web Hosting Help

Duplicate Messages in Outlook 2002


Why Am I Getting Duplicate Messages in Outlook 2002?


Outlook downloads messages from a Post Office Protocol 3 (POP3) server again, after it empties the Deleted Items folder--even if you have both the "Leave a copy of messages on the server" and the "Remove from server when deleted from Deleted Items" options enabled on the POP3 account.

This problem occurs because a background synchronization took place at the same time, or just after the "Deleted Items" folder was emptied. This is an issue with the order in which Outlook carries out the deletion from the server and the downloading of messages.

Unfortunately there is not an available workaround for this problem, other than not to begin a synchronization at the same time that the "Deleted Items" folder is emptied. This issue does not result in data loss (other than messages that you instructed Outlook to delete). The duplicate messages will simply need to be deleted manually.

Knowledgebase Article 126,814 views bookmark tags: duplicate email outlook (updated 1505 days ago)

Was this resource helpful?

Did this resolve your issue?

Please add any other comments or suggestions about this content:

Recommended Help Content

How do I add my HostMonster email account to Outlook 2002? (updated 1264 days ago)
Knowledgebase Article 144,262 views tags: email emailclient outlook setup

How Do I Make Sure That My Outlook Express is Not Set Up to Keep a Copy of My Messages on the Server? (updated 507 days ago)
Knowledgebase Article 136,621 views tags: email outlook

You can try sending the email on port 26, which is an alternate SMTP port and see if that works for you. For outlook: (updated 796 days ago)
Knowledgebase Article 95,784 views tags: configuration email outlook pop sending setup

Related Help Content

Microsoft Outlook supports third party plugins (aka add-ins) to allow for such things as email virus scanning. Such plugins can cause problems, such as causing Outlook to time-out when trying to retri (updated 2122 days ago)
Knowledgebase Article 101,002 views tags: email outlook party receiving third

How do I add my HostMonster email account to Outlook Express 6.0? (updated 1265 days ago)
Knowledgebase Article 106,296 views tags: email emailclient outlook

Guide to common issues with Outlook and how to troubleshoot them (updated 901 days ago)
Knowledgebase Article 17,442 views tags: email outlook

Configuring your email client: Outlook Express. (updated 655 days ago)
Knowledgebase Article 247,838 views tags: configuration configure email express imap outlook pop setup

Configuring your email client: Outlook 2003 (updated 683 days ago)
Knowledgebase Article 163,170 views tags: email imap outlook pop

How do I configure email accounts in Outlook 2000? (updated 2118 days ago)
Knowledgebase Article 59,699 views tags: email outlook

How to setup an email account using Microsoft Outlook 2013 (updated 684 days ago)
Knowledgebase Article 228,443 views tags: email imap outlook pop

Why do my email messages keep getting returned? (updated 89 days ago)
Knowledgebase Article 171,689 views tags: email messages returned sending