Skip to main content

HostMonster Web Hosting Help

Duplicate Messages in Outlook 2002

Outlook downloads messages from a Post Office Protocol 3 (POP3) server again, after it empties the Deleted Items folder--even if you have both the "Leave a copy of messages on the server" and the "Remove from server when deleted from Deleted Items" options enabled on the POP3 account.

This problem occurs because a background synchronization took place at the same time, or just after the "Deleted Items" folder was emptied. This is an issue with the order in which Outlook carries out the deletion from the server and the downloading of messages.

Unfortunately there is not an available workaround for this problem, other than not to begin a synchronization at the same time that the "Deleted Items" folder is emptied. This issue does not result in data loss (other than messages that you instructed Outlook to delete). The duplicate messages will simply need to be deleted manually.

Knowledgebase Article 149,861 views bookmark tags: duplicate email outlook


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

How do I add my HostMonster email account to Outlook 2002?
Knowledgebase Article 188,818 views tags: email emailclient outlook setup

How to setup an email account in Outlook
Knowledgebase Article 165,412 views tags: email outlook

How to setup an email account using Microsoft Outlook 2013
Knowledgebase Article 457,686 views tags: email imap outlook pop

Related Help Content

Configuring your email client: Outlook Express.
Knowledgebase Article 352,489 views tags: configuration configure email express imap outlook pop setup

How to setup an email account using Microsoft Outlook 2010
Video "How-to" Tutorial 493,985 views tags: email imap outlook pop

How to setup an email account using Microsoft Outlook 2007
Knowledgebase Article 108,138 views tags: email imap outlook pop

How to setup an email account in Outlook 2016 for Mac
Knowledgebase Article 73,552 views tags: client email mac mail outlook setup

Configuring your email client: Outlook 2003
Knowledgebase Article 219,160 views tags: email imap outlook pop

Why do my email messages keep getting returned?
Knowledgebase Article 228,262 views tags: email messages returned sending

How to setup an email account using Microsoft Outlook 2011
Knowledgebase Article 243,352 views tags: email outlook

How to setup an email account in Outlook 2016 for Windows
Knowledgebase Article 153,682 views tags: client email mail outlook setup windows

This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here