My domain's MX records point elsewhere and I cannot send emails to my domain from the web.
If you have the MX records set to a server other than ours and you are having these problems, it may be that our hosting system (not the DNS system) assumes the MX is hosted locally and it fails delivering locally.
To remedy this, you would need to change the "MX Entry" from the HostMonster.com control panel (cPanel). From within your HostMonster cPanel, click the MX Entry icon in the Mail section. Select the domain you wish to change from the drop down menu. Next choose "Remote Mail Exchanger" to indicate all email sent to this domain from your HostMonster account should be delivered externally based on the MX record(s).
If you are still not sure this worked, please contact the support and ask if the domain is set to Local or Remote, dependent on where the MX is hosted. We will gladly review this for you.
Recommended Help Content
Trying to send out emails from multiple email accounts fail from both webmail and third party email clients. Possible Reasons: The maximum emails per hour has been exceeded. This can be caused by forw (updated 92 days ago)
Definition of an MX Entry (updated 1091 days ago)
I send an email to one person and then do a carbon copy (Cc) to multiple other people. Not everyone is receiving the email, even when I try using blind carbon copy (Bcc). (updated 751 days ago)
Related Help Content
I would like to change my MX Record so I can use a mail server with another provider. (updated 80 days ago)
tags: dns mail mx
Explanantion as to what causes this the happen and how to fix it. (updated 91 days ago)
A definition of AAAA Records (updated 1090 days ago)
There are a large number of emails or spam that need to be deleted from an email account. (updated 2124 days ago)
How can I remotely access my e-mail? (updated 612 days ago)
Why do I receive error "503 valid RCPT command must precede DATA" when attempting to send email? (updated 1829 days ago)
"503 valid RCPT command must precede DATA" (updated 1106 days ago)
Definition of an A Record (updated 141 days ago)