HostMonster Web Hosting Help
Scripted E-mails appear to come from username@host###.HostMonster.com
Why do scripted e-mails come from < username@host###.HostMonster.com > when I have specified otherwise?
This is because our servers require you (or your script) to use a properly formatted, valid From: field in the email's header. If the From: field is not formatted correctly, empty or the email address does not exist in the cPanel, the From: address will be changed to username@host###.HostMonster.com.
You must change the script you are using to correctly use a valid From: header.
Examples of headers that should work would be:From: firstname.lastname@example.org will work From: "user" <email@example.com>Examples of headers that will NOT work:From: "firstname.lastname@example.org" From: user @ domain.com From: email@example.com <firstname.lastname@example.org>
Our servers will not accept the name for the email address and the email address to be the same. It will not accept a double declaration of the email address.If you do not want to edit your PHP based scripts, you can modify the sendmail_path line located in your php.ini. You would want to modify it like this:
sendmail_path = /usr/sbin/sendmail -t -i -email@example.com'
The part that you will be adding is: -firstname.lastname@example.org'
This method works because the php mail function calls sendmail (a program on the server) directly using the path defined in your php.ini. Placing the -f flag here allows us to work directly with sendmail without PHP getting in the way. Passing a "From" header to the php mail function will override the -f flag set in your php.ini.
For scripts such as Joomla and Wordpress, you will need to follow their documentation for formatting the from fields properly.
Note: The email address you use must be a valid created account in the cPanel.