HostMonster Web Hosting Help

Slow FTP


Why does my FTP connection slow down?


Some Internet Service Providers (ISP) do not recognize our data packets as they are slightly altered. HostMonster's firewall is very restrictive to protect our users. Occasionally, our firewall does not recognize the connection as a valid connection which is why the FTP connection slows down. To eliminate this problem, use Secure FTP. To use Secure FTP, apply for SSH access .

A free ftp client that will handle Secure FTP is Filezilla. It can downloaded from

Now launch Filezilla and the following will walk you through how to setup a Secure FTP connection:

  1. First go to File >> Site Manager.
  2. Click the New Site button.
  3. Give your new connection a name and select the Host field on the right and type in your domain name.
  4. Select the Server type dropdown box.
  5. Select the SFTP using SSH2 option. Remember that this option is ONLY going to work if you have applied for and received SSH access from our support center.
  6. Select the Normal option for the Logon type.
  7. Select the User field and type in your ftp username.
  8. Click the Connect button.
  9. Type in your password and then click the OK button.
It will now let you connect using Secure FTP. Just upload your files like you would as normal. When you need to connect again, just go to the Site Manager in Filezilla and choose the appropriate connection
Knowledgebase Article 83,854 views bookmark tags: ftp secure slow ssh (updated 1983 days ago)

Was this resource helpful?

Did this resolve your issue?

Please add any other comments or suggestions about this content:

Recommended Help Content

How do I use a secure FTP connection? (updated 862 days ago)
Knowledgebase Article 133,524 views tags: ftp secure sftp shell ssh

Why does the FTP connection keep dropping before the transfer completes? (updated 1590 days ago)
Knowledgebase Article 66,067 views tags: connection ftp upload

Is SSH/Shell access enabled by default? (updated 1176 days ago)
Knowledgebase Article 317,477 views tags: bash command line secure shell ssh

Related Help Content

Users having problems connecting to mysql database using SSH and/or putty/other client. (updated 1716 days ago)
Knowledgebase Article 59,901 views tags: connection ip mysql putty ssh whitelist

What is SSH and how do I setup secure connections. (updated 953 days ago)
Knowledgebase Article 216,308 views tags: bash connect putty shell ssh

This article will instruct you on configuring a connection using the FTP client, CuteFTP. (updated 793 days ago)
Knowledgebase Article 8,523 views tags: ftp sftp

This article will instruct you on configuring a connection using the FTP client, SmartFTP. (updated 792 days ago)
Knowledgebase Article 8,850 views tags: ftp sftp

How to use use the FTP Account tool to create additional FTP Accounts. This is useful for granting FTP access to your account without giving anyone your cPanel password. (updated 39 days ago)
Video "How-to" Tutorial 474,836 views tags: account accounts cpanelutilities ftp login publish upload

I want to be able to provide an FTP link to my site that does not use Unlimited FTP or Anonymous FTP. (updated 1000 days ago)
Knowledgebase Article 136,608 views tags: browser explorer ftp internet link network places windows

How to generate and use SSH Keys (updated 459 days ago)
Knowledgebase Article 27,905 views tags: dedicated ssh

I get the following database connection error: Warning: mysql_connect() [function.mysql-connect]: Host '' is blocked because of many connection errors; unblock with 'mysqlad (updated 1815 days ago)
Knowledgebase Article 99,336 views tags: blocked connection host mysql