HostMonster Web Hosting Help

Scripted E-mails appear to come from


Why do scripted e-mails come from < > when I have specified otherwise?


This is because our servers require you (or your script) to use a properly formatted, valid From: field in the email's header. If the From: field is not formatted correctly, empty or the email address does not exist in the cPanel, the From: address will be changed to

You must change the script you are using to correctly use a valid From: header.

Examples of headers that should work would be:

From: will work
        From: "user" <>
Examples of headers that will NOT work:

From: ""
        From: user @
        From: <>

Our servers will not accept the name for the email address and the email address to be the same. It will not accept a double declaration of the email address.

If you do not want to edit your PHP based scripts, you can modify the sendmail_path line located in your php.ini. You would want to modify it like this:

        sendmail_path = /usr/sbin/sendmail -t -i -f''

The part that you will be adding is: -f''

This method works because the php mail function calls sendmail (a program on the server) directly using the path defined in your php.ini. Placing the -f flag here allows us to work directly with sendmail without PHP getting in the way. Passing a "From" header to the php mail function will override the -f flag set in your php.ini.

For scripts such as Joomla and Wordpress, you will need to follow their documentation for formatting the from fields properly. Wordpress will require the Mail From plugin.

Note: The email address you use must be a valid created account in the cPanel.

Knowledgebase Article 151,315 views bookmark tags: email forms header php script scripted sendmail (updated 740 days ago)

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