HostMonster Web Hosting Help

Enabling SpamExperts Quarantine Reports.

SpamExperts has quarantine reporting turned off by default, so it must be turned on after logging into the Dashboard.

  1. Login to your HostMonster Control Panel.
  2. Click the SpamExperts tool, located in the Mail section.
  3. Click Manage, to the right of your Domain Name, to login to the SpamExperts Dashboard.
  4. Under Protection Report choose either the Periodic Domain Report or Periodic User Report.

    Periodic Domain Report

    Sends a report for all messages for the domain

    1. Check the box Report enabled at the top of the page to enable reporting
    2. Enter an email address where the reports will be delivered. This address does not need to be associated with your hosting service.
    3. Choose how often the reports will be emailed to you, either daily or weekly.
    4. Choose the Format for the report. This can either be HTML or a PDF.
    5. Choose if you would like to include the Extra spam table in the report.

      The Extra Spam Table feature is used for the PDF report option and when enabled it provides an extra column listing the messages that were rejected but not placed in the Quarantine.

    Periodic User Report

    Sends a report for all message for a specific email user.

    1. If multiple email users have already been added through your Manage Email Users page, you can click enable to automatically activate user reports for all recipients.
    2. Click Add recipient to be directed to a new page.
    3. Enter the user's email address.
    4. Enter an email address where the reports will be delivered. This address does not need to be associated with your hosting service.
    5. Choose how often the reports will be emailed to you, either daily or weekly.
    6. Choose the Format for the report. This can either be HTML or a PDF.
    7. Choose if you would like to include the Extra spam table in the report.

      The Extra Spam Table feature is used for the PDF report option and when enabled it provides an extra column listing the messages that were rejected but not placed in the Quarantine.

  5. Click the Update button to begin sending the reports.
    Click the SpamExperts update button

SpamExperts will begin sending you reports based on the frequency specified.

Knowledgebase Article 6,602 views bookmark tags: spam spamexperts (updated 369 days ago)


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

What is SpamExperts? (updated 349 days ago)
Knowledgebase Article 61,533 views tags: email filtering spam spamexperts virus

How to create email uses in SpamExperts (updated 369 days ago)
Knowledgebase Article 4,695 views tags: spam spamexperts

Learn how to create a User Profile in the SpamExperts dashboard. (updated 371 days ago)
Knowledgebase Article 7,383 views tags: spam spamexperts

Related Help Content

I am getting a large amount of SPAM in my mail account. I have SPAM filters on, but they are still getting through. (updated 387 days ago)
Knowledgebase Article 80,959 views tags: email spam

How does Spam Hammer work? (updated 445 days ago)
Knowledgebase Article 51,837 views tags: email filter hammer spam

I'm getting a ton of spam and I don't know what to do! I would like it filtered and/or dropped from the server! (updated 979 days ago)
Knowledgebase Article 84,847 views tags: filter filtering spam spamassassin

Getting spammed? What does HostMonster recommend? (updated 309 days ago)
Knowledgebase Article 148,254 views tags: email filter spam

Do you offer antivirus and anti-spam protection for e-mail account? (updated 443 days ago)
Knowledgebase Article 66,667 views tags: antispam antivirus email filter mail spam spamexeperts virus

General Instructions on how to use the spam folder with webmail (updated 795 days ago)
Knowledgebase Article 29,285 views tags: email spam spamassassin webmail

Prevent Spam These steps will help you prevent users and robots from posting Spam on your WordPress blog. Inside the WordPress Dashboard, select Settings in the navigation bar on the left. From the G (updated 1273 days ago)
Getting Started Article 81,568 views tags: comment scroll spam wordpress

Explanation of how spam works and common prevention tips (updated 444 days ago)
Knowledgebase Article 88,002 views tags: email spam webmail