HostMonster Web Hosting Help

Simple Script Upgrade Error - Host Server Unresponsive


When performing an upgrade (in this case, Joomla) in Simple Scripts, it can throw the following error:

"Host Server Unresponsive Unfortunately, the server you are attempting to install on appears to be unresponsive.

Please wait a few minutes to allow your server some time to catch up, then refresh this page to continue.

If you have any questions, please contact your web host through the standard support channels and they will happily assist you."


If DNS is pointing to us, then very likely it is the .htaccess throwing the error. A rewrite rule to use another sub folder as the root folder is really bad. Rename that .htaccess file or comment out the rewrite rule. Perform the upgrade and then reset the .htaccess back to normal.
Knowledgebase Article 64,303 views bookmark tags: htaccess scripts simple (updated 1993 days ago)

Was this resource helpful?

Did this resolve your issue?

Please add any other comments or suggestions about this content:

Recommended Help Content

We provide a program which makes it very easy to install third party scripts to your hosting account. If you want your website to have a WordPress blog, you can use MOJO Marketplace to install WordPres (updated 21 days ago)
Getting Started Article 527,301 views tags: blog install scripts simple wordpress

500 Internal Server Error when installing via the MOJO Marketplace installer. (updated 655 days ago)
Knowledgebase Article 99,998 views tags: cpanel errors htaccess panel php script simpel

How do I make a sub directory (or sub folder) act as the public_html for your main domain? (updated 34 days ago)
Knowledgebase Article 538,251 views tags: Drupal domain htaccess joomla wordpress

Related Help Content

How to install a program using MOJO Marketplace. (updated 444 days ago)
Getting Started Article 183,291 views tags: install program programs script simple

I get the following database connection error: Warning: mysql_connect() [function.mysql-connect]: Host '' is blocked because of many connection errors; unblock with 'mysqlad (updated 1824 days ago)
Knowledgebase Article 99,924 views tags: blocked connection host mysql

Why am I getting Server 500 errors with php scripts? (updated 1072 days ago)
Knowledgebase Article 96,851 views tags: directive forcetype phpsuexec tricks

How to run CGI scripts for Addon domains. (updated 1010 days ago)
Knowledgebase Article 83,230 views tags: cgi htaccess

An explanation of the server status: Kernel Upgrade (updated 521 days ago)
Knowledgebase Article 5,418 views tags: maintenance server

Website shows a server 500 error, what can I do to fix it? (updated 836 days ago)
Knowledgebase Article 274,049 views tags: error

A list of locations where you can find support for joomla outside of HostMonster (updated 822 days ago)
Knowledgebase Article 10,103 views tags: joomla

Trying to install Joomla manually and getting a session.save_path is un-writeable error. (updated 2029 days ago)
Knowledgebase Article 66,871 views tags: message path