HostMonster Web Hosting Help

Unsolicited Mass Emails (Spam)


Unsolicited Emails are often referred to as spam. Please keep in mind that HostMonster does not allow the sending of unsolicited emails. If you are receiving unsolicited emails, HostMonster provides a number of Spam blocking tools.

HostMonster's policy on sending Unsolicited Emails

We would also recommend desktop-based email clients which have their own filters or third-party programs that do the same. Thunderbird offers very good filtering capabilities when set up to identify spam and send it to a 'junk' folder. Google's web-based GMail is also very effective in reducing the amount of spam you may receive.

HostMonster does not allow you to send unsolicited mass emails via email, newsgroup, etc. to others using our servers. People do not welcome unwanted advertisement for products or services being sent to them. It is usually illegal and almost always a breach of our Terms of Service (see Sec. 9, Paragraph 2). If we receive complaints of spamming and bulk email, we will remove you from our network. If you wish to send out email advertisements, we recommend you use special opt-in services designed for this purpose, rather than risk suspending of your account for misuse. There are a number of specialized mass email services that you can find on the web. If you have a spam complaint that you would like us to review, please address it to Please include a copy of the email in question, including the headers.

Blocking Unsolicited Emails

Unsolicited mass emails (or Spam as it is often called) is dealt with quickly and effectively. We provide various filters and systems to prevent the majority of such emails ever entering your inbox. To find out more information about what we offer, Click Here. We cannot guarantee that you will never receive any spam ever again, however, as many of them mimic real emails very closely.

To see more on fighting spam please see our article Eliminate Spam
Knowledgebase Article 64,409 views bookmark tags: email policy unsolicited (updated 506 days ago)

Was this resource helpful?

Did this resolve your issue?

Please add any other comments or suggestions about this content:

Recommended Help Content

There are a large number of emails or spam that need to be deleted from an email account. (updated 2124 days ago)
Knowledgebase Article 72,486 views tags: delete email emails spam

What is your Spam and bulk email policy? (updated 1508 days ago)
Knowledgebase Article 97,361 views tags: email policy

I am getting a large amount of SPAM in my mail account. I have SPAM filters on, but they are still getting through. (updated 512 days ago)
Knowledgebase Article 86,762 views tags: email spam

Related Help Content

Explanation of how spam works and common prevention tips (updated 6 days ago)
Knowledgebase Article 93,288 views tags: email spam webmail

Do you offer antivirus and anti-spam protection for e-mail account? (updated 569 days ago)
Knowledgebase Article 70,604 views tags: antispam antivirus email filter mail spam spamexeperts virus

How does Spam Hammer work? (updated 114 days ago)
Knowledgebase Article 54,791 views tags: email filter hammer spam

General Instructions on how to use the spam folder with webmail (updated 920 days ago)
Knowledgebase Article 33,299 views tags: email spam spamassassin webmail

My domain's MX records point elsewhere and I cannot send emails to my domain from the web. (updated 1974 days ago)
Knowledgebase Article 99,415 views tags: email emails entry mx record remote

Getting spammed? What does HostMonster recommend? (updated 434 days ago)
Knowledgebase Article 161,953 views tags: email filter spam

Explanation of what SpamAssassin is and how it works (updated 570 days ago)
Knowledgebase Article 69,806 views tags: assassin email spam

If emails were sent to my address before the email was created, is there a way to get those emails? (updated 904 days ago)
Knowledgebase Article 37,612 views tags: email webmail