HostMonster Web Hosting Help

How to subscribe to IMAP folders in different email clients

All of my email folders are missing. How can I get them to show up?
Please re-subscribe to your folder(s) in your e-mail client. Please note, this must be done in EACH email account to be effective for that specific account.

Microsoft Outlook:

  1. Right-click on the account name on the far left side of the screen.
  2. Left-click "IMAP Folders..."
  3. A "Show/Hide IMAP Folders" window opens.
  4. The window has two tabs, labeled "All" and "Visible". Make sure "All" is selected.
  5. Select all the folders shown (shift-left-click)
  6. Click "Show" button.

Thunderbird:

  1. Right-click on your account name (Generally the parent of the tree structure).
  2. Click "Subscribe"
  3. Expand the folder tree and select all the folders you want to subscribe to.

MacMail:

  • Regarding the Apple Mail issue with IMAP; it does not directly adhere to RFC. Please follow this URL to find details about it and a workaround: http://www.macintouch.com/readerreports/mail_app/topic2610.html

Horde:

  1. In the main account click on the "Folders" icon at the top of the screen.
  2. Choose the "Rebuild Folder Tree" option from the drop-down box.
  3. Next, choose the "Check Folders for New Mail" option from the same box.

Squirrelmail:

  1. At the top of the page click on Folders
  2. Select the folder(s) from the right side under "Unsubscribe/Subscribe"
  3. Click Subscribe

RoundCube:

  1. At the top of the page click "Personal Settings"
  2. Click the Folders tab
  3. Check the box for any folder to be subscribed to under the subscribed column
  4. Click "E-Mail" at the top of the page to save changes and go back to your email
Knowledgebase Article 103,912 views bookmark tags: account email imap macmail mozilla outlook thunderbird (updated 1231 days ago)


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

Instructions on how to resubscribe to the IMAP folders (updated 448 days ago)
Knowledgebase Article 43,436 views tags: email imap

How to backup and restore profiles in Mozilla Thunderbird. (updated 1642 days ago)
Knowledgebase Article 87,340 views tags: email mozilla setup thunderbird

Explanation on what the prefix is for IMAP and basic information on where to find the folders. (updated 441 days ago)
Knowledgebase Article 35,188 views tags: email imap webmail

Related Help Content

Where do I Add, Delete and Manage Email Accounts? (updated 979 days ago)

This guide will show step-by-step instructions for setting up E-mail on Mozilla Thunderbird for Windows, Mac OS X, and Linux. Due to differences in the operating systems, some screens and steps might (updated 31 days ago)
Getting Started Article 149,785 views tags: email emailclient setup

How to setup an email account using Microsoft Outlook 2013 (updated 224 days ago)
Knowledgebase Article 98,192 views tags: email imap outlook pop

There are many third-party E-mail programs that can be used to connect to your E-mail accounts from remote computers. The most common E-mail programs, called Clients, are Outlook, Mac Mail, and Mozil (updated 455 days ago)
Getting Started Article 160,860 views tags: computer computers email imap messages

Configuring your email client: Outlook Express. (updated 195 days ago)
Knowledgebase Article 178,550 views tags: configuration configure email express imap outlook pop setup

Configuring your email client: Outlook 2003 (updated 224 days ago)
Knowledgebase Article 136,675 views tags: email imap outlook pop

How to setup an email account using Microsoft Outlook 2010 (updated 45 days ago)
Video "How-to" Tutorial 270,118 views tags: email imap outlook pop

How to setup an email account using Microsoft Outlook 2007 (updated 224 days ago)
Knowledgebase Article 14,187 views tags: email imap outlook pop