HostMonster Web Hosting Help

DNS MX Record Modification

Overview

MX records control where email is delivered for your domain. This article explains how to change your MX records.



Access the Zone Editor

You can change the MX records by logging into your account, going to the Domains section and accessing the DNS Zone Editor.

  1. Login to your HostMonster account.
  2. Click the Domains tab at the top of the account.
  3. Click on the zone editor link underneath the domains tab.

Making a new MX Record

Once inside the Zone Editor you can make a new MX record using the Add DNS Record form.

  1. Select the domain you're modifying from the drop-down box.
  2. Scroll down to the heading named "Add DNS Record"
    • In the "Host Record"field, enter the domain you're modifying. In most cases, you'll simply need to enter the @ symbol.
    • Leave the "TTL"field at it's default setting.
    • Select "MX" from the drop-down box labelled "Type".
    • In the "Points To" field, enter the necessary address.
    • The "Priority" field dictates the order in which the MX entries are applied. Please refer to your MX entry provider for proper settings here.
  3. Click "Add Record" to finish the process.

Changing an Existing MX Record

The Zone Editor allows you to modify existing MX records.

  1. Select the domain you're modifying from the drop-down box.
  2. Scroll down to the heading named "MX (Mail Exchanger)"
  3. Find the MX Record you wish to change and click the edit button next to it.
  4. Enter the information you want to change on the record.
  5. Click the save button.

Troubleshooting

Changed your MX record and can not receive any email at the mail server?

If you are pointing your MX records to a host other than HostMonster.com you will need to change "Email Routing" from "Local" to "Remote"

Cannot send mail from your email account to other accounts on the server?

If you ever send mail from any domain that is on the same host server as the domain you are sending mail to, your external mail server will not receive the mail.

The reason for this is that a server will always try to send locally before it tries what the actual DNS or MX zone points to. In order to correct this you will need to adjust the MX routing settings to local.

  1. In the zone editor choose your domain from the drop down box.
  2. Scroll down to the MX (Mail Exchanger) section heading.
  3. Click the more link to expand the section.
    The more button.
    The more button.
  4. Choose between Automatically Detect Configuration or Local Mail Exchanger.
    Email Routing settings.
  5. Click Change

If manually toggling your MX setting does not work, contact HostMonster via phone at (866) 573-4678 or Live Chat

Knowledgebase Article 201,009 views bookmark tags: dns mail mx (updated 15 days ago)


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

What are the commonly used DNS entries? (updated 77 days ago)
Knowledgebase Article 246,553 views tags: a cname dns record srv txt zone

How to use the DNS Zone Editor to create a new MX Record (updated 1272 days ago)
Knowledgebase Article 78,101 views tags: dns editor mx zone

Definition of an A Record (updated 77 days ago)
Knowledgebase Article 293,876 views tags: a dns record zone

Related Help Content

How do I Change My DNS? (updated 433 days ago)
Knowledgebase Article 142,520 views tags: change delegate dns modify

Definition of a TXT Record (updated 1036 days ago)
Knowledgebase Article 133,922 views tags: dns record txt zone

Definition of an SRV Record (updated 1025 days ago)
Knowledgebase Article 77,486 views tags: dns record srv zone

A definition of AAAA Records (updated 1025 days ago)
Knowledgebase Article 66,854 views tags: aaaa dns record zone

How Do I Add/Edit DNS settings for my cNAME, ARecord and TXT entries? (updated 78 days ago)
Knowledgebase Article 399,594 views tags: dns

My domain's MX records point elsewhere and I cannot send emails to my domain from the web. (updated 1908 days ago)
Knowledgebase Article 96,779 views tags: email emails entry mx record remote

Will my Registrar change when I change the DNS? (updated 2059 days ago)
Knowledgebase Article 105,945 views tags: dns registrar registration

Definition of an MX Entry (updated 1026 days ago)
Knowledgebase Article 122,284 views tags: dns entry mx zone