Emails must be sent when the receptive email address is in existence. If an email is sent to an email address that does not exist, then there is no possible way of retrieving any email sent to that email account prior to the email account's physical creation.
If you create the email account and resend the email, either manually by the person or automatically by their server, then the emails will arrive as they should.
Recommended Help Content
How to access your email accounts from your web browser. Our webmail applications make a nice alternative to a desktop email client. (updated 372 days ago)
Trying to send out emails from multiple email accounts fail from both webmail and third party email clients. Possible Reasons: The maximum emails per hour has been exceeded. This can be caused by forw (updated 1280 days ago)
I am having problems with being spammed. I believe that my email address has been harvested (taken off my site and sold to spammers). Can I hide my email address, but still have people email me? (updated 636 days ago)
Related Help Content
There are a large number of emails or spam that need to be deleted from an email account. (updated 1654 days ago)
How do I use webmail? (updated 373 days ago)
Can I log directly into the webmail client of my choice? (updated 441 days ago)
We provide several programs to be able to check your email online. cPanel Mail section where Email Accounts icon is located Navigate to the Mail section inside cPanel. Click the Email Accounts icon. (updated 281 days ago)
My domain's MX records point elsewhere and I cannot send emails to my domain from the web. (updated 1504 days ago)
The most common cause is that you are either sending to or sending from an invalid email address. You will want to create a new email address, and change your profile to use a different Email address. (updated 1658 days ago)
How to create and access your email accounts (updated 58 days ago)
Instructions for setting up email signatures in webmail (updated 56 days ago)