HostMonster Web Hosting Help

FTP Connection Drops

Why does the FTP connection keep dropping before the transfer completes?
This is a result of 1 of 3 things (in general):
  1. A local Firewall or Anti-Virus software is severing the connection. To check this, TEMPORARILY deactivate your firewall / Anti-Virus software and try again. (make sure to check your local windows firewall if you are running windows)
  2. Your connection through your ISP is being severed, to check this you can contact your ISP and have them give you an FTP test.
  3. The server is not responding or having issues. You may contact us to see if this is the case.

Other than that the issues will vary depending on the local machine and environment.

Knowledgebase Article 67,334 views bookmark tags: connection ftp upload (updated 1634 days ago)


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

How do I upload my web site? (updated 467 days ago)
Knowledgebase Article 1,214,831 views tags: ftp site upload uploading web website

How to use use the FTP Account tool to create additional FTP Accounts. This is useful for granting FTP access to your account without giving anyone your cPanel password. (updated 84 days ago)
Video "How-to" Tutorial 490,554 views tags: account accounts cpanelutilities ftp login publish upload

When uploading large files (65mb) the transfer just stops after a few megabytes and then the server times out and disconnects the connection. (updated 2063 days ago)
Knowledgebase Article 78,249 views tags: ftp time

Related Help Content

I need to transfer my website from my old host to HostMonster, but I do not know how to do it without losing files or mail. (updated 32 days ago)
Knowledgebase Article 258,522 views tags: transfer upload website

How do I setup CuteFTP 8.2 for FTP? (updated 1072 days ago)
Knowledgebase Article 76,167 views tags: connect cute ftp set settings setup upload

How do I publish my website using Microsoft Publisher 2007 (updated 1781 days ago)
Knowledgebase Article 74,243 views tags: ftp microsoft publish publisher settings upload

This article will instruct you on configuring a connection using the FTP client, SmartFTP. (updated 837 days ago)
Knowledgebase Article 9,480 views tags: ftp sftp

Why does my FTP connection slow down? (updated 2027 days ago)
Knowledgebase Article 86,069 views tags: ftp secure slow ssh

This article will instruct you on transferring files to your account through the FTP client, SmartFTP. (updated 837 days ago)
Knowledgebase Article 33,128 views tags: ftp sftp

This article will instruct you on configuring a connection using the FTP client, CuteFTP. (updated 837 days ago)
Knowledgebase Article 9,016 views tags: ftp sftp

How do I upload my page to your server using FTP on a Mac? (updated 1142 days ago)
Knowledgebase Article 85,672 views tags: fetch ftp mac macintosh osx